This skill set addresses the skills and knowledge required to configure, operate and maintain systems and networks.
This skill set is for individuals who work in ICT support roles, including computer system and network support technicians, and other related roles, who are responsible for installing, configuring, and securing computer systems and networks.
This skill set provides credit towards ICT30120 Certificate III in Information Technology, ICT40120 Certificate IV in Information Technology, and other qualifications that allow for selection of these units.
Credit toward our qualifications. Units in this skill set count toward:
No licensing, legislative or certification requirements apply to this skill set at the time of publication.
Skill set information: ICTSS00178 System and Network Plus Technician Skill Set, Release 1, training.gov.au. © Commonwealth of Australia.
This skill set is made up of 4 units of competency from the Information and Communications Technology. Each unit is $310; because this skill set has more than one unit, the total is 10% less than enrolling in each unit separately.
| Code | Unit of competency | Fee |
|---|---|---|
| ICTNWK421 | Install, configure and test network security | $310 |
| ICTNWK422 | Install and manage servers | $310 |
| ICTNWK424 | Install and operate small enterprise branch networks | $310 |
| ICTSAS310 | Install, configure and secure a small office or home office network | $310 |
| 4 units at $310 each | $1,240 | |
| Skill set saving: 10% off, compared with enrolling in each unit separately | less $124 | |
| Total course fee | $1,116 | |
Select a unit code for that unit's details, prerequisites and assessment conditions.
When you are assessed as competent in every unit, CAQA issues a nationally recognised Statement of Attainment within 30 calendar days, provided all fees are paid and your USI is verified. It lists each unit of competency and includes the training package wording for this skill set:
These units of competency from the ICT Information and Communications Technology Training Package meet competency requirements for skills in technical computer system and network support.
If you complete only some units, you receive a Statement of Attainment for the units you have completed. A skill set is not an AQF qualification, but every unit counts toward any qualification that includes it.
| Modes of delivery | Online self-paced learning through the CAQA student portal, supported by scheduled trainer webinars, phone and email trainer support, and optional virtual classrooms. Workplace-based and blended arrangements are available by negotiation. |
|---|---|
| Location | Online, Australia-wide. |
| Commencement | Enrol any time. Intakes commence on the first Monday of every month. |
| Duration and amount of training | Self-paced. Most learners complete a skill set within 4 to 16 weeks, depending on the number of units and their existing skills. The amount of training for you is set out in your Pre-Enrolment Information Pack and confirmed in your Training Plan, based on the unit requirements and your existing skills and experience. |
| Assessment | Competency-based assessment including knowledge questions, projects, case studies and practical or workplace tasks, judged by qualified assessors against the unit's performance evidence, knowledge evidence and assessment conditions. Reasonable adjustment is available. |
| Third-party arrangements | This skill set is delivered and assessed directly by CAQA (RTO 45459). No third-party arrangements apply. If this changes, you will be told before you enrol. |
| Who can enrol | Learners are recommended to be at least 18 years of age and to have language, literacy, numeracy and digital skills suited to the training. Every applicant completes a free pre-enrolment review (LLN and digital literacy), and we tell you honestly whether the training suits you. |
|---|---|
| Unique Student Identifier | You need a USI before we can issue your Statement of Attainment. It is free to create and we can help. About the USI. |
| What you need | A computer with webcam and microphone, reliable internet and a personal email address. |
| Total course fee | $1,116 (fee-for-service), inclusive of learning materials, trainer support, assessment and up to two re-assessment attempts per unit. |
|---|---|
| How the fee is calculated | 4 units at $310 = $1,240, less the 10% skill set saving of $124. |
| Enrolment fee | $0. No application or enrolment fee. |
| Other costs | No compulsory additional costs. |
| Payment options | Pay up to $1,500 upfront with the balance paid as your training is delivered, or use an interest-free payment plan. CAQA never holds more than $1,500 in fees for training not yet delivered. |
| Government funding | This skill set is offered on a fee-for-service basis. VET Student Loans are not available for skill sets or single units. Contact us to check whether any government funding applies to you. |
| Cooling-off and refunds | Full refund within 10 business days of enrolment if training has not commenced. After commencement you pay only for training delivered; unspent prepaid fees are refunded under our Fees and Refunds policy, which also covers what happens if CAQA cannot deliver your training. |
Trainer and assessor support, LLN and study skills support, reasonable adjustment for disability or other needs, wellbeing referral and technical help with the student portal are available throughout. Student support and wellbeing.
If you already hold any of these units, or have the skills through work and life experience, you may not need to repeat training. CAQA offers recognition of prior learning (RPL) and credit transfer, and recognises Statements of Attainment and qualifications issued by any RTO. RPL and credit transfer.
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