At a glance

Training product: HLTAID016 Manage first aid services and resources (Release 1), from the Health
Type: Single unit of competency. A unit is not an AQF qualification.
Outcome: Statement of Attainment
Unit fee: On enquiry
Delivery: Online, self-paced, with a face-to-face practical assessment
Provider: Delivered and assessed by CAQA, RTO 45459

About this unit

This unit describes the skills and knowledge required to establish, maintain and facilitate the provision of appropriate first aid in the workplace.

The unit applies to workers in nominated occupational first aid or management roles.

Specific licensing/regulatory requirements relating to this competency, including requirements for refresher training should be obtained from the relevant national/state/territory Work Health and Safety Regulatory Authorities.

Licensing and regulatory requirements. The training package notes licensing, legislative or certification requirements for this unit (see the application above). A Statement of Attainment does not on its own grant a licence. Check the requirements with the relevant state or territory regulator before you enrol; our advisers can help.

Elements

Determine workplace first aid requirements
Establish and maintain workplace first aid facilities
Maintain workplace first aid records
Review the provision of first aid in the workplace

Prerequisites

The training package sets no prerequisite unit for this unit.

Where this unit counts

Qualification: CUA41225 Certificate IV in Screen and Media
Skill set: HLTSS00068 Occupational First Aid Skill Set

Unit information: HLTAID016 Manage first aid services and resources, Release 1, training.gov.au. © Commonwealth of Australia.

What's included

Learning materialsLearner guides, online resources and activities for every unit, at no extra cost.

Trainer and assessor supportQualified trainers by phone, email and scheduled webinars throughout.

Two re-assessment attemptsUp to two re-assessment attempts per unit at no extra charge.

Statement of AttainmentNationally recognised, issued within 30 calendar days of completion.

Credit toward a qualificationUnits you complete count toward any qualification that includes them.

RPL and credit transferExisting skills and prior study can reduce what you need to complete.

No enrolment feeNo application or enrolment fee. The fee shown is the full fee.

Free pre-enrolment reviewLLN and digital literacy check, plus honest advice on suitability.

Statement of Attainment

When you are assessed as competent, CAQA issues a nationally recognised Statement of Attainment for HLTAID016 Manage first aid services and resources within 30 calendar days, provided all fees are paid and your USI is verified. The unit counts toward any qualification or skill set that includes it.

Taking two or more units that make up a skill set? Enrol in the skill set and the total is 10% less than enrolling in each unit separately.

Delivery and assessment

Modes of delivery	Online self-paced learning through the CAQA student portal, supported by scheduled trainer webinars, phone and email trainer support, and optional virtual classrooms. Some practical skills must be demonstrated in person: your face-to-face practical assessment session is arranged with you before enrolment is confirmed. Workplace-based and blended arrangements are available by negotiation.
Location	Online, Australia-wide. Practical assessment is held at a venue agreed with you.
Commencement	Enrol any time. Intakes commence on the first Monday of every month.
Duration and amount of training	Self-paced. The amount of training for you is set out in your Pre-Enrolment Information Pack and confirmed in your Training Plan, based on the unit requirements and your existing skills and experience.
Assessment	Competency-based assessment including knowledge questions, projects, case studies and practical or workplace tasks, judged by qualified assessors against the unit's performance evidence, knowledge evidence and assessment conditions. Reasonable adjustment is available. Assessment conditions set by the training package Skills must be demonstrated in an environment that provides realistic in-depth, scenarios and simulations to assess candidates’ skills and knowledge. Assessment must ensure access to: first aid kit and contents checklist workplace injury, trauma and/or illness record, or other applicable workplace or site incident report form relevant State or Territory Work Health and Safety First Aid Code of Practice. Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment, including workplace resources required by the relevant state/territory Work Health and Safety Regulatory Authority. Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.
Third-party arrangements	This unit is delivered and assessed directly by CAQA (RTO 45459). No third-party arrangements apply. If this changes, you will be told before you enrol.

Entry requirements

Who can enrol	Learners are recommended to be at least 18 years of age and to have language, literacy, numeracy and digital skills suited to the training. Every applicant completes a free pre-enrolment review (LLN and digital literacy), and we tell you honestly whether the training suits you.
Unique Student Identifier	You need a USI before we can issue your Statement of Attainment. It is free to create and we can help. About the USI.
What you need	A computer with webcam and microphone, reliable internet and a personal email address.

Fees, payment and refunds

Unit fee	On enquiry. This unit is priced separately because of its practical, licensing or infection control requirements; the fee is confirmed in writing before you enrol.
Enrolment fee	$0. No application or enrolment fee.
Other costs	No compulsory additional costs.
Payment options	Pay up to $1,500 upfront with the balance paid as your training is delivered, or use an interest-free payment plan. CAQA never holds more than $1,500 in fees for training not yet delivered.
Government funding	This unit is offered on a fee-for-service basis. VET Student Loans are not available for skill sets or single units. Contact us to check whether any government funding applies to you.
Cooling-off and refunds	Full refund within 10 business days of enrolment if training has not commenced. After commencement you pay only for training delivered; unspent prepaid fees are refunded under our Fees and Refunds policy, which also covers what happens if CAQA cannot deliver your training.

Support and recognition

Trainer and assessor support, LLN and study skills support, reasonable adjustment for disability or other needs, wellbeing referral and technical help with the student portal are available throughout. Student support and wellbeing.

If you already hold any of these units, or have the skills through work and life experience, you may not need to repeat training. CAQA offers recognition of prior learning (RPL) and credit transfer, and recognises Statements of Attainment and qualifications issued by any RTO. RPL and credit transfer.

Your rights and our obligations

✔ Before you pay anything, you receive a written Pre-Enrolment Information Pack and Enrolment Agreement setting out the training, all fees and charges, and your rights and obligations.
✔ Your rights under the Australian Consumer Law are not affected by our policies.
✔ You can raise a complaint or appeal an assessment decision at any time: Complaints and appeals.
✔ Your personal information is handled under our Privacy Policy and reported to the NCVER as required by law.
✔ Read the Student Handbook and Enrolment terms before you enrol.