RTO 45459 Nationally Recognised Training · Australia-wide online delivery
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ICTNWK558 · Unit of competency · Nationally Recognised Training

Monitor and troubleshoot virtual computing environments

Unit fee: $310 Delivery: Online/blended Outcome: Statement of Attainment

At a glance

Training product
ICTNWK558 Monitor and troubleshoot virtual computing environments (Release 1), from the Information and Communications Technology
Type
Single unit of competency. A unit is not an AQF qualification.
Outcome
Statement of Attainment
Unit fee
$310
Delivery
Online, self-paced
Provider
Delivered and assessed by CAQA, RTO 45459

About this unit

This unit describes the skills and knowledge required to monitor and troubleshoot virtualisation technologies to provide a more efficient and reliable Information and Communications Technology (ICT) environment.

It applies to those who work as senior networkers and administrators, and responsible for increasing the sustainability of an enterprise or similar environment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements

  1. Prepare to monitor and troubleshoot virtual computing environment
  2. Manage virtual environment performance
  3. Analyse and troubleshoot virtual environments
  4. Diagnose virtual environment faults and provide solutions

Prerequisites

The training package sets no prerequisite unit for this unit.

Where this unit counts

Unit information: ICTNWK558 Monitor and troubleshoot virtual computing environments, Release 1, training.gov.au. © Commonwealth of Australia.

What's included

Learning materialsLearner guides, online resources and activities for every unit, at no extra cost.
Trainer and assessor supportQualified trainers by phone, email and scheduled webinars throughout.
Two re-assessment attemptsUp to two re-assessment attempts per unit at no extra charge.
Statement of AttainmentNationally recognised, issued within 30 calendar days of completion.
Credit toward a qualificationUnits you complete count toward any qualification that includes them.
RPL and credit transferExisting skills and prior study can reduce what you need to complete.
No enrolment feeNo application or enrolment fee. The fee shown is the full fee.
Free pre-enrolment reviewLLN and digital literacy check, plus honest advice on suitability.

Statement of Attainment

When you are assessed as competent, CAQA issues a nationally recognised Statement of Attainment for ICTNWK558 Monitor and troubleshoot virtual computing environments within 30 calendar days, provided all fees are paid and your USI is verified. The unit counts toward any qualification or skill set that includes it.

Taking two or more units that make up a skill set? Enrol in the skill set and the total is 10% less than enrolling in each unit separately.

Delivery and assessment

Modes of deliveryOnline self-paced learning through the CAQA student portal, supported by scheduled trainer webinars, phone and email trainer support, and optional virtual classrooms. Workplace-based and blended arrangements are available by negotiation.
LocationOnline, Australia-wide.
CommencementEnrol any time. Intakes commence on the first Monday of every month.
Duration and amount of trainingSelf-paced. The amount of training for you is set out in your Pre-Enrolment Information Pack and confirmed in your Training Plan, based on the unit requirements and your existing skills and experience.
AssessmentCompetency-based assessment including knowledge questions, projects, case studies and practical or workplace tasks, judged by qualified assessors against the unit's performance evidence, knowledge evidence and assessment conditions. Reasonable adjustment is available.
Assessment conditions set by the training package

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • a site or prototype, where virtual machine environments may be implemented
  • network technical requirements
  • industry standard software and hardware.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Third-party arrangementsThis unit is delivered and assessed directly by CAQA (RTO 45459). No third-party arrangements apply. If this changes, you will be told before you enrol.

Entry requirements

Who can enrolLearners are recommended to be at least 18 years of age and to have language, literacy, numeracy and digital skills suited to the training. Every applicant completes a free pre-enrolment review (LLN and digital literacy), and we tell you honestly whether the training suits you.
Unique Student IdentifierYou need a USI before we can issue your Statement of Attainment. It is free to create and we can help. About the USI.
What you needA computer with webcam and microphone, reliable internet and a personal email address.

Fees, payment and refunds

Unit fee$310 (fee-for-service), inclusive of learning materials, trainer support, assessment and up to two re-assessment attempts.
Enrolment fee$0. No application or enrolment fee.
Other costsNo compulsory additional costs.
Payment optionsPay up to $1,500 upfront with the balance paid as your training is delivered, or use an interest-free payment plan. CAQA never holds more than $1,500 in fees for training not yet delivered.
Government fundingThis unit is offered on a fee-for-service basis. VET Student Loans are not available for skill sets or single units. Contact us to check whether any government funding applies to you.
Cooling-off and refundsFull refund within 10 business days of enrolment if training has not commenced. After commencement you pay only for training delivered; unspent prepaid fees are refunded under our Fees and Refunds policy, which also covers what happens if CAQA cannot deliver your training.

Support and recognition

Trainer and assessor support, LLN and study skills support, reasonable adjustment for disability or other needs, wellbeing referral and technical help with the student portal are available throughout. Student support and wellbeing.

If you already hold any of these units, or have the skills through work and life experience, you may not need to repeat training. CAQA offers recognition of prior learning (RPL) and credit transfer, and recognises Statements of Attainment and qualifications issued by any RTO. RPL and credit transfer.

Your rights and our obligations

  • ✔ Before you pay anything, you receive a written Pre-Enrolment Information Pack and Enrolment Agreement setting out the training, all fees and charges, and your rights and obligations.
  • ✔ Your rights under the Australian Consumer Law are not affected by our policies.
  • ✔ You can raise a complaint or appeal an assessment decision at any time: Complaints and appeals.
  • ✔ Your personal information is handled under our Privacy Policy and reported to the NCVER as required by law.
  • ✔ Read the Student Handbook and Enrolment terms before you enrol.

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